We have recently purchased a roof from your company and wanted to let you know about our experience.
We were visited by your roofing consultant Mr. George Vlahos. We knew nothing of the product other than it was permanent. Mr. Vlahos took the time to provide us the background of the company and patiently answered all our questions after explaining every detail of the product.
We knew within minutes of our conversation that we were going to purchase the roof from your company. You cannot help but see that Mr. Vlahos is passionate not only about the quality of the product but the company he works for and that he is very knowledgeable.
We trusted that what was promised was going to be delivered. The roof was installed and we had an issue with the panels on the roof of the garage that got badly dented with installation. True to what was promised your company has delivered. The installer came back the same day and 5 new panels were ordered to replace the damaged ones and we want to thank them for their quick action.
We will definitely recommend your company to our family, friends and all the people are stopping by the house to admire the new roof.
We thank your company, and mostly we want to thank Mr. Vlahos.
Wow!!!!!! We are so impressed with your salesmanship and our new roof. After spending many hours with other competitors and listening to the knock their competition and try to pressure us to make a decision immediately we found you Rick to be the most impressive sales rep that we had in our home. You were not high pressured, you new the product well and answered all questions we asked. You were exceptionally informative without being pushy and that as well as your amazing Eco roof product sold us.
We love our new roof, it looks absolutely amazing and we are receiving numerous comments as to how rich and wonderful our roof makes our home look.
Ed and I could not believe that this roof was ordered and started over a two week period and better still was installed in two days. The installers were amazing and worked exceptionally hard and did a wonderful job and left our property neat and tidy. They were a team of extremely hard working and polite men.
We only wished we had not had wasted our time on other high pressured salesmen that tried to sell us a product that would never be as superior as yours.
We thank you for being such a nice personable person with superior sales skills and wonderful knowledge of your Eco roofing product which is far superior than anything we have seen.
Truly satisfied customers
I would like to share with you how very pleased my wife and I are with our new roof. As you may remember, we had a leak in our ceiling caused by my 25 year shingles wearing out in 12 years on the south side of our home. I got a couple of quotes to have it reshingled and then I got a quote from Steve Craig. As we intend to be in our home for the next 12-15 years, it became apparent we would likely have to replace shingles once again, whether we decided to stay or sell. (By then we would be in our mid to late 70's). The cost of the steel was a little more than double, however, we would never have to worry about replacing the roof, we would have the comfort of knowing our home could withstand any kind of weather, and we likely would have residual value when we do decide to sell. In the long run, steel just made more sense in our situation.
Steve was very helpful in suggesting colour and style. He gave us addresses of homes with similar roof lines, so we could make an informed decision--after all, this roof was going to be there a long, long time. We didn't experience any pressure to buy, the product sold itself. In short, our purchasing procedure was rather pleasant.
The crew that worked on our home was headed by a young man by the name of Dietrich. He worked with his two brothers. The lads were always polite, prompt, and didn't even seem to mind my unofficial, unknowledgeable supervision. They cleaned up the area each evening when they day was done. Mr. Craig stopped by and kept a watchful eye on the roof's progress. We were very impressed with the quality of the underlay material, the thickness of the strapping, the size of the sheets of steel, and the workmanship of the crew.
Everything from the purchasing, to the signing of the contract, the actual installation, went extremely well. The finished product is much more attractive then we had imagined. Needless to say, we would highly recommend London Eco-Roof.